Privacy Policy

Artemis LLC, D.B.A. Chris Lloyd Real Estate Team

Effective Date: November 14, 2025

Artemis LLC, doing business as the “Chris Lloyd Real Estate Team” (“we,” “us,” or “our”), is committed to safeguarding your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you engage with us, including through our website, real estate services, marketing channels, phone calls, and text messages. It also outlines our compliance with the Telephone Consumer Protection Act (TCPA) and relevant Virginia privacy requirements.

If you do not agree with these terms, please discontinue use of our website and services.

1. Information We Collect

A. Personal Information

We may collect personal information such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Real estate preferences and inquiry details

  • Account credentials

  • Payment information (processed through secure third-party providers)

B. Information Collected Automatically

When you visit our website, we may collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on site

  • Cookies and tracking technologies (where applicable)

C. Communication Information

We may collect:

  • Call logs and metadata

  • SMS/text message content where needed to provide service

  • Records of consent to receive calls or text messages

2. How We Use Your Information

We may use collected information to:

  • Provide and manage real estate services, listings, and appointments

  • Respond to inquiries

  • Process transactions and communications

  • Send updates on properties, market conditions, or account details

  • Send promotional or marketing messages (only with proper consent)

  • Improve our website and customer experience

  • Comply with legal or regulatory obligations

3. TCPA Compliance

We comply fully with the Telephone Consumer Protection Act (TCPA) and related FCC regulations.

A. Consent for Calls and Text Messages

By providing your phone number, you may consent to receive:

  • Non-marketing calls or texts related to your inquiries, service requests, or transactions

  • Automated, prerecorded, or marketing calls or texts only if you provide express written consent

Consent is not required to purchase goods or services and may be withdrawn at any time.

B. Opt-Out Instructions

You can opt out of marketing communications at any time using the methods below:

  • Text Messages: Reply “STOP” to any message.

  • Phone Calls: Ask our representative to remove you from our calling list.

  • Emails: Click the “unsubscribe” link found in marketing emails.

We will process your request within a reasonable time as required by law.

C. Revoking Consent

You may revoke consent through any reasonable method, including:

  • Emailing admin@clret.com

  • Replying “STOP” to text messages

  • Calling our office at (757) 255-8475

D. Do-Not-Call Registry Compliance

We comply with:

  • The National Do-Not-Call (DNC) Registry

  • Our internal DNC list

We will not send marketing messages to numbers on these lists unless an exception applies (e.g., ongoing business relationship).

E. No Sale of Phone Numbers

We do not sell or share your phone number with third parties for their independent marketing purposes.

4. Sharing Your Information

We may share your information with:

  • Service providers (CRM providers, email systems, SMS platforms, hosting services)

  • Real estate partners as needed for transactions (e.g., lenders, title companies)

  • Legal authorities when required by law

  • Business partners solely to support your real estate needs, never for their independent marketing without consent

We do not sell personal information.

5. Third-Party Websites

Our website may contain links to external sites. We are not responsible for their content or privacy practices. You should review their policies before providing personal information.

6. Data Security

We implement administrative, technical, and physical safeguards designed to protect your personal information. However, no security method is guaranteed to be 100% secure.

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Complete real estate transactions

  • Maintain business and legal records

  • Meet TCPA obligations related to proof of consent

8. Your Privacy Rights (Virginia Residents)

As a Virginia resident, you may have certain rights under the Virginia Consumer Data Protection Act (VCDPA), including the right to:

  • Access your personal information

  • Correct inaccuracies

  • Request deletion of certain information

  • Obtain a copy of your data in a portable format

  • Opt out of targeted advertising or certain data uses

To exercise these rights, contact us at admin@clret.com.

We will respond within the time period required by Virginia law.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect their information.

10. Changes to This Policy

We may update this Privacy Policy periodically. The “Effective Date” at the top indicates the most recent revision. Continued use of our services after changes means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our TCPA/Virginia compliance practices, please contact us:

Artemis LLC, DBA “Chris Lloyd Real Estate Team”
11825 Rock Landing Drive, Ste 2B
Newport News, VA
Phone: (757) 255-8475
Email: admin@clret.com